Dec 08, 2025  
OHIO University Graduate Catalog 2019-20 
    
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OHIO University Graduate Catalog 2019-20 [Archived Catalog]

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IHS 5201 - Quality, Safety and Service in Healthcare Leadership

This course examines the issues related to the leaders role in developing and executing quality, safety and service and the interdependence of these strategies on outcomes in healthcare.

Requisites: IHS 5200
Credit Hours: 3
Repeat/Retake Information: May not be retaken.
Lecture/Lab Hours: 3.0 lecture
Grades: Eligible Grades: A-F,PR,WP,WF,WN,FN,AU,I
Learning Outcomes:
  • Apply selected tools/methods in real circumstances in their selected organizations and document outcomes.
  • Articulate the multiple dimensions of service and how each contributes to patient satisfaction and organizational success.
  • Describe the broad range and depth of quality and safety issues in healthcare.
  • Describe the difference between process and outcome measures.
  • Identify appropriate measures of quality and interpret generated data for sustainable improvement.


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