Apr 19, 2024  
OHIO University Undergraduate Catalog 2020-21 
    
OHIO University Undergraduate Catalog 2020-21 [Archived Catalog]

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IHS 4201 - Quality, Safety and Service in Healthcare Leadership


This course examines the issues related to the leaders role in developing and executing quality, safety and service and the interdependence of these strategies on outcomes in healthcare.

Requisites: IHS 4200 and (Jr or Sr)
Credit Hours: 3
Repeat/Retake Information: May be retaken two times excluding withdrawals, but only last course taken counts.
Lecture/Lab Hours: 3.0 lecture
Grades: Eligible Grades: A-F,PR,WP,WF,WN,FN,AU,I
Learning Outcomes:
  • Students will be able to apply selected tools/methods in real circumstances in selected organizations and document outcomes.
  • Students will be able to describe the multiple dimensions of service and how each contributes to patient satisfaction and organizational success.
  • Students will be able to identify the broad range and depth of quality and safety issues in healthcare.
  • Students will be able to recognize the differences between process and outcome measures.
  • Students will be able to identify appropriate measures of quality and interpret generated data for sustainable improvement.



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