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Apr 27, 2024
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OAT 1720 - Medical Procedures
Emphasizes the enhancement of office skills, best practices, and procedures as they relate to an administrative assistant in a medical office. Instruction on general medical office routines including roles and responsibilities as well as electronic and paper file systems are utilized.
Credit Hours: 3
Repeat/Retake Information: May be retaken two times excluding withdrawals, but only last course taken counts.
Lecture/Lab Hours: 3.0 lecture
Grades: Eligible Grades: A-F,WP,WF,WN,FN,AU,I
Learning Outcomes: - Acknowledge the importance and rules of medical records management.
- Demonstrate knowledge of and realize importance of proper communication techniques and skills (i.e. telephone etiquette, scheduling and messaging) in a medical setting.
- Develop understanding of the importance of technology and applications in the medical office.
- Recognize the role of medical insurance and coding as it relates to patients, doctors, third parties, and others in a medical office environment.
- Research the duties, advancement possibilities, benefits and job satisfaction of working as an administrative assistant in a medical office.
- Understand the importance of confidentiality, medical ethics and etiquette in a medical office.
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