Jul 13, 2024  
OHIO University Undergraduate Catalog 2024-25 
OHIO University Undergraduate Catalog 2024-25

Customer Service Leadership Major (B.A.S.)

Major code BS6419*

Patton College of Education  
Recreation, Sport Pedagogy and Consumer Sciences  
Patton Hall
Athens, OH 45701
Phone: 740.593.4656

Donnie Brown, contact person

Program Overview

The online Customer Service Leadership major leads to a Bachelor of Applied Science degree. The program equips students with the skills required to serve clients in a variety of settings. Graduates with a degree in Customer Service Leadership can work in areas such as online customer service support, billing services, financial services, office management, healthcare administration, hospitality and retail industries. The courses are provided in an online format so that students can have flexibility to work towards their degree in a time frame that works for them.

*This program was previously BS6418 which awarded the Bachelor of Applied Human and Consumer Sciences. Pending Board of Trustees approval (anticipated June 2024), the new program code will be BS6419 and will award the Bachelor of Applied Science effective the 2024-25 catalog year.

Admissions Information

For Freshman/First-Year Admission, Change of Program or External Transfer

No requirements beyond University admission requirements. Click here for more information: www.ohio.edu/education/recreation-sport-pedagogy-consumer-sciences/customer-service

Opportunities Upon Graduation

This degree can provide advancement opportunities in many different fields such as hospitality, retail, human services, law enforcement, utilities, nursing, health care administration, call centers and computer technology. Students have also used this degree as a stepping-stone into graduate programs.


University-wide Graduation Requirements

Ohio University requires the completion of a minimum of 120 semester hours for the conferral of a bachelor’s degree. This program can be completed within that 120-hour requirement. For more information on the minimum hours requirement and other university-wide requirements, please review the Graduation Requirements – University-wide  page.

Department Level Requirements for the Department of Recreation, Sport Pedagogy and Consumer Sciences

The Department of Recreation, Sport Pedagogy and Consumer Sciences has no particular entry or graduation requirements beyond those of the College and the University. However, requirements differ considerably from program to program. Consult with your advisor to ensure proper fulfillment of those requirements.

Customer Service Leadership Major Core

Complete the following core courses with a 2.0 or better Overall GPA:

Upper Level Electives

Complete at least 30 hours at the 3000-4000 level.