Patton College of Education
Department of Human and Consumer Sciences
McCracken Hall 121D
Beth VanDerveer, Interim Chairperson
The Department of Human and Consumer Sciences (HCS) offers undergraduate programs in Family and Consumer Sciences Education, Customer Service Leadership, Retail Merchandising and Fashion Product Development, and Restaurant, Hotel, and Tourism. Minors in Customer Service Leadership and Retail Merchandising and Fashion Product Development are also available. The degree completion program, Customer Service Leadership is fully online. The undergraduate programs are accredited by the American Association of Family and Consumer Sciences (AAFCS).
Careers in the Family and Consumer Sciences program include working as a teacher, advocate, or a policy maker. In Retail Merchandising and Fashion Product Development, career opportunities include retail management, buying, product development, merchandising, visual presentation, quality control and wholesale sale, and entrepreneurship. In the Restaurant, Hotel, and Tourism program, graduates emerge with a broad skill set to successfully manage events, secure managerial positions in hotels, clubs, restaurants, and resorts, work in marketing firms, and lead and direct staff and customers in a variety of hospitality and tourism settings.
The fully on-line Customer Service Leadership bachelor completion program builds upon a student’s conferred associate degree (AA, AS or AAS) or 60 semesters (90 quarter) credit hours from a regionally accredited institution. Career opportunities include: billing services, office management, hospitality, retail, health care administration, and online customer service support.
Customer Service Leadership Major (B.A.H.C.S.) - BS6418
Family and Consumer Sciences Education—Community Leadership Major (B.S.H.C.S.) - BS6375
Family and Consumer Sciences Education—Teaching Major (B.S.H.C.S.) - BS6370
Retail Merchandising and Fashion Product Development Major (B.S.H.C.S.) - BS6380
Restaurant, Hotel, and Tourism Major (B.S.H.C.S.) - BS6361
Retail Merchandising and Fashion Product Development Minor - OR6380
Customer Service Minor - OR8161
Points of Pride
Small student to faculty ratio
Faculty with extensive global industry experiences and passion to guide student learning
Student “hands-on” learning in contemporary facilities and off-site classroom study trips
Student, faculty and industry partnerships
Global and domestic study tours, internships and work experiences
Student support for participating in professional conferences, expos and workshops
Student organizations and networking opportunities