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Oct 02, 2024
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ITS 4410 - Voice over IP Study of transmission of voice information using Internet Protocol techniques. Topics include: consumer-oriented services such as Vonage or Digital Voice, use of VolP to replace traditional PBX’s, VoIP as a tool for connectivity in the corporate enterprise, E911 and VolP, use of VolP protocols: H.323, SIP, Megaco, and others. Specialized voice applications such as call centers, voice enabled web sites, and distributed voice systems.
Requisites: C or better in ITS 3100 or 330 Credit Hours: 4 Repeat/Retake Information: May be retaken two times excluding withdrawals, but only last course taken counts. Lecture/Lab Hours: 3.0 lecture, 2.0 laboratory Grades: Eligible Grades: A-F,WP,WF,WN,FN,AU,I Learning Outcomes: - Assess the changes in services and management practices that accompanies the transition to VoIP.
- Compare in detail how these key functions can be translated from the circuit switched voice network to one based on IP transport.
- Evaluate the infrastructure that is evolving for VoIP services.
- Examine the SIP, H.323, MGCP, RTP, RTCP protocols.
- Explain the general structure of voice switching and transport.
- Identify the most common features required in various voice applications.
- In the lab, inspect the operation of these protocols at the packet level.
- Knowledge of voice networks built on top of IP technology.
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