SAM 3010 - Managing Processes and Supply Chains

• Students will apply basic principles of manufacturing strategy, facility design and layout, production planning, and control.
• Students will be able to describe how quality and process analysis can impact the effectiveness and efficiency of a firm.
• Students will demonstrate quality management and the use of basic quality tools.
• Students will demonstrate basic understanding of service operations.
• Students will demonstrate how and why operations will coordinate with other functions.
• Students will describe the impact that a firm’s supply chain plays in planning and decision-making.
• Students will discuss the role of operations management, within the firm, including operations strategy, and process choice.
• Students will identify the key tools that operation managers use to aid in decision-making.
• Students will recognize when to apply different problem-solving approaches in operations management.
• Students will understand how operations management impacts the overall business strategy of a firm.
• Students will understand how quality management and quality tools impact how a firm delivers goods and services to customers.
• Students will understand how to analyze processes and develop recommendations on how to make improvements.
• Students will understand how to identify and evaluate a range of tools appropriate for analyzing an operating system of a firm.
• Students will understand the application of operations management concepts to service and manufacturing firms.
• Students will understand the role that a firm’s supply chain plays in developing appropriate strategies, production plans, and policies.